» LOST ACCESS / FORGOTTEN PASSWORD

If you have an account with us, the following are reasons why you might not be able to get access.

If your billing statement refers to www.Jettis.com or Webquest please contact:
via email: cs@jettcs.com
Inside the US or Canada: 866-905-5126
Outside the US: 954-379-3280

If your statement refers to Local Billing...
» Click Here for Contact Information

Forgotten Password: Are you sure that's your password? You can always contact Jettis or Contact Local Billing to find out what it is! Make sure to include your name, full email address and the last 8 digits of the credit card you used to subscribe. But you must look over your billing statement to see if it refers to either Jettis or Local Billing

Wrong Case: You must enter your username and password the exact same way each time. If you capitalized some letters when you signed-up, you must always capitalize them.

Account Cancellation: You might have sent in a cancellation request some time ago and forgotten about it. You can contact Jettis or contact Local Billing with your username, password, and updated billing information and they will be happy to re-open your account! If you have disputed any charge from our company, we would have permanently closed your account right away. For more information about billing procedures, consult our billing and cancellation policy.

Fraud: We employ a program which watches out for multiple users on the same username and password. If you've found a way to trip our security program, then we've turned off your codes until you contact us.

Declined Card: If your credit card was declined upon renewal, we closed your account. Contact us with updated card information and we'll be happy to try your card again.